This module analyses the intricacies of cargo movement from the point of view of the Trader. Debates inventory issues and related costs. Recognises the effect of the mode or transportation to the total cost picture of the Trader. Outlines the relationship of logistics issues to marketing and sales, finance, personnel, and Information Systems. Illustrates with examples the vital importance of Forecasting.Defines Customer Service and explain how its levels are set and measured. Analyses all logistics components in a case study, identifying logistics and other issues. Prepares and present a written report with a set structure